Shipping Policy

Last updated: February 2026

Where we ship

BalancedNutra currently ships to addresses within the United States, including Alaska, Hawaii and US territories. We do not ship to PO boxes for express services, and we do not currently offer international delivery.

Order processing

Orders are picked and packed on business days, Monday to Friday, excluding US public holidays. Most orders are processed within 1-2 business days. Orders placed after 2:00 pm MT are processed the next business day.

Delivery estimates

• Standard: 3-7 business days after processing.
• Express: 1-3 business days after processing.

Estimates begin once your parcel leaves our facility, not when the order is placed. Carrier delays, severe weather and peak seasons can extend these windows.

Shipping rates

• Free standard shipping on US orders over $50.
• Flat-rate standard shipping of $5.95 on orders under $50.
• Express shipping is $14.95.

Tracking

A tracking number is emailed as soon as the carrier scans your parcel. If tracking has not updated within three business days of dispatch, contact us and we will open an enquiry with the carrier.

Lost, delayed or damaged parcels

If your parcel is marked delivered but missing, check with neighbours and your building's mail area first, then contact us within 7 days so we can investigate. Damage in transit should be reported within 7 days of delivery with photographs of the item and the outer packaging.

Incorrect addresses

Please check your address carefully at checkout. If an order is returned to us because of an incorrect or incomplete address, we can reship it once the parcel is back with us; a further shipping charge applies.

Questions

Email Shipping@Balancednutra.store with your order reference.